You've received a bill...now what do you do with it?
There are some forms of electronic payment cropping up in Russia, but the traditional way is paying through the bank. I suppose it's the counterpart of writing a check in the U.S.
Since I've never rented my own apartment, I've never had to deal too much with the bills, but the need arises every once in a while.
In order to pay, you take the kvitancia (bill) to the bank, get in the proper line, hand it to the cashier with your money, get your receipt, and leave. I have to admit that it isn't THAT complicated, but I have a bit of a phobia about having to interact with someone while there is a glass window between us. I suppose it is a fear of miscommunication. Of course language plays a role, but I distinctly remember being afraid of buying movie tickets in the U.S. because of the same window scenario. I guess it is just a communication preference...more/-